Company-Level SAML (Client/Customer Use)

Company-level SAML allows individual client companies to integrate their own Identity Provider, keeping their authentication separate from the MSP.

Best for:

• Client companies with their own Azure AD/Okta
• Customers who require SSO through their corporate IdP
• Organisations with strict security policies requiring their own authentication

How it works:

1. Navigate to the specific company's settings
2. Configure SAML at Company Settings → SSO
3. Select Add your first provider, then follow the instructions on how to setup SAML SSO.
4. Users who authenticate via this SAML provider can only access that specific company

Key characteristics:

• ✅ Each client can use their own IdP
• ✅ Client IT teams can manage their own SSO configuration
• ✅ Users are scoped to their company only
• ✅ Supports customer compliance requirements
• ✅ Keeps client authentication separate from MSP