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Enable billing permissions for administrators

Billing
Updated Jan 16, 2026

By default, only the main organization owner (the user account that initially created the account) has access to the billing options. To grant another administrator access, follow these steps.

  1. Navigate to Organisation > User Management.
  2. Select the actions dropdown for the desired user and select "Edit User".
  3. Set the Default Role to Company Admin which will then also provide the option for billing management.
  4. Check the box "Allow billing management" then press Update MSP User.
  5. The user will now be able to navigate and make changes to the billing settings for your Org.
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